Returns and Refunds Policy

Thank you for shopping at My Higher Frequency.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product isn’t used or damaged
  • The product isn’t an intimate product, such as underwear. These products can’t be returned due to hygienic reasons.

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

  • By email: hello@myhigherfrequency.com
  • Send the product to:

My Higher Frequency
110 Cumberland St
Suite #193
Toronto, ON, Canada, M5R 3V5

Shipping charges

Shipping charges incurred in connection with the return of a product are refundable.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

    • By email: hello@myhigherfrequency.com
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